Challenge

An eCommerce store using Shopify and QuickBooks Online faced constant discrepancies in inventory counts and product data. Manual syncing caused order fulfillment issues, customer frustration, and accounting headaches.

Solution

We built a two-way sync using Make.com:

• When products are added or updated in Shopify, the changes reflect in QuickBooks instantly.
• Inventory levels adjust automatically when orders are placed.
• Daily reconciliation checks flag any mismatches between platforms.

Results

• Zero inventory mismatches: Both systems stay in sync 24/7.
• Fewer errors: Manual entry mistakes have been eliminated.
• Happy customers: Real-time inventory means accurate product availability.
• More trust in data: Finance and ops teams finally speak the same language.